Frequently Asked Questions (FAQ)

The following are some frequently asked questions. Don't see your question? Please get in touch via our contact form.

How much are the dolls? Do you offer discounts?

Prices are listed for each item, and are non-negotiable. Wholesale pricing is available to registered retailers. Occasional discounts and coupon codes are offered exclusively to email subscribers. Please subscribe to my email list to receive coupons.

How many dolls do you have?

Most dolls are made to order. Occasionally, I have dolls left over from trade shows and pop-up markets. If you're interested in ordering a pre-made doll, please contact me to find out what I have available.

Do you have a payment plan?

No, I longer offer payment plans due to shopping solutions like Klarna. Klarna is completely free and offers interest-free payment options. Simply navigate to kuumbaartdesign.com within the Klarna app, and select the pink oval with a K to pay using Klarna. 

Do you create personalized dolls?

I can create dolls with specific styles and themes, but I do not create dolls in the likeness of any specific person. 

How long does it take to make my doll?

It usually takes 3-4 weeks for your doll. Your doll will be shipped during 4th week. During the holiday season (November and December), it may take 4-6 weeks to received your doll. For best results, place your holiday orders as early as possible, starting in October.

What is your return policy?

All dolls are made-to-order and non-refundable. If there is a problem with your doll upon arrival, call and send an email with a picture within 7 days of its arrival.

Is there a discount for purchase of multiple dolls?

Yes, for registered commercial enterprises. Wholesale pricing is available to registered retailers.

How do you make items?

Items are made from a variety of natural materials, including burlap, yam, wood, metal, clay, and some synthetic materials.